Field PC Support Technician – On-Site IT Repair

Worldwide TechServices; Idaho Falls (ID); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading technology services company in Idaho Falls is seeking a Dynamic PC Support professional to provide customer support for various technical issues. The ideal candidate will perform troubleshooting for desktops and laptops while ensuring client satisfaction. Previous customer service experience is desired, along with a technical school certification and a valid driver's license. The role requires ability to lift equipment and drive to client locations. This opportunity offers a chance to work with a renowned company in the tech sector.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Meet established customer service satisfaction criteria.
• Ensure control of assets and inventory.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services company in Idaho Falls is seeking a Dynamic PC Support professional to provide customer support for various technical issues. The ideal candidate will perform troubleshooting for desktops and laptops while ensuring client satisfaction. Previous customer service experience is desired, along with a technical school certification and a valid driver's license. The role requires ability to lift equipment and drive to client locations. This opportunity offers a chance to work with a renowned company in the tech sector.