Field PC Support Technician – On-Site IT Repair

Worldwide TechServices; Las Vegas (NV); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services company is seeking a Dynamic PC Support professional in Las Vegas, NV, to provide customer support and troubleshooting for various client products. Responsibilities include addressing technical issues, completing service calls, and maintaining equipment inventory. The ideal candidate should have a technical school certification and previous customer service experience. A Driver's License and reliable transportation are also required. This position offers an opportunity to work with leading technology providers in a fast-paced environment.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within the established service level agreement.
• Complete all administrative tasks associated with each call as documented in established policies.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and move various computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Tools

Knowledge of relevant software and hardware

Job description

A global technology services company is seeking a Dynamic PC Support professional in Las Vegas, NV, to provide customer support and troubleshooting for various client products. Responsibilities include addressing technical issues, completing service calls, and maintaining equipment inventory. The ideal candidate should have a technical school certification and previous customer service experience. A Driver's License and reliable transportation are also required. This position offers an opportunity to work with leading technology providers in a fast-paced environment.