Field PC Support Technician (Travel Required)

Worldwide TechServices; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology service provider in Cincinnati is seeking a Dynamic PC Support professional. The ideal candidate will perform troubleshooting and repair tasks for various client products, ensuring high customer service satisfaction. Candidates should possess technical school certification and relevant experience, along with strong communication skills. This role involves driving to client locations and handling equipment. A reliable vehicle and basic repair tools are essential for this position.

Qualifications

• 0-2 years of relevant experience in technical support or repair.
• Previous customer service experience is a plus.
• Maintain required OEM certifications as directed by management.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver service calls within established service levels.
• Complete administrative tasks associated with service calls.
• Ensure prompt turnaround of parts and equipment.

Skills

Communicate technical issues effectively

Ability to drive to client locations

Ability to lift and move equipment (up to 50 lbs)

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology service provider in Cincinnati is seeking a Dynamic PC Support professional. The ideal candidate will perform troubleshooting and repair tasks for various client products, ensuring high customer service satisfaction. Candidates should possess technical school certification and relevant experience, along with strong communication skills. This role involves driving to client locations and handling equipment. A reliable vehicle and basic repair tools are essential for this position.