Field PC Support Technician - On-Site Client Help

Worldwide TechServices; Fort Collins (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

A global technology services leader is seeking a Dynamic PC Support professional in Fort Collins, CO. This role involves providing customer support, resolving technical issues, and completing service calls within established agreements. Candidates should have a technical school certification and 0-2 years of experience, along with a valid driver's license and a reliable transport. You will communicate with clients, manage assets, and adhere to safety guidelines. Candidates should also own a basic repair tool kit and be able to lift equipment up to 50 lbs.

Qualifications

• 0-2 years of relevant experience is preferred.
• Previous customer service experience is a plus.
• Valid Driver’s License, reliable transportation with registration and insurance.

Responsibilities

• Provide customer support for designated equipment.
• Deliver service calls within established service level agreements.
• Complete administrative tasks associated with each call.
• Ensure control of assets and inventory as per client service agreements.
• Understand safety policies and work within guidelines.

Skills

Communication regarding technical issues

Driving to client locations

Ability to lift and move computer equipment up to 50 lbs

Ownership of a basic repair tool kit

Education

Technical school certification or equivalent

Tools

Relevant software and hardware knowledge

Job description

A global technology services leader is seeking a Dynamic PC Support professional in Fort Collins, CO. This role involves providing customer support, resolving technical issues, and completing service calls within established agreements. Candidates should have a technical school certification and 0-2 years of experience, along with a valid driver's license and a reliable transport. You will communicate with clients, manage assets, and adhere to safety guidelines. Candidates should also own a basic repair tool kit and be able to lift equipment up to 50 lbs.