Field Operations Support Assistant (part-time)

Service Corporation International; El Paso (TX); On-site; USD 17,908 - 23,419; Part time

Job summary

Service Corporation International is seeking a Field Operations Support Assistant for a part-time role in El Paso, TX. You will provide administrative support, greet families, process documents, and assist with memorials and payroll as needed.

The position requires 1–2 years of office clerical or customer service experience, High School or equivalent, and strong communication and confidentiality skills. Local travel may be involved, and the role supports funeral home and related facilities.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of office clerical or customer service experience.
• Strong written and verbal communication skills; proficient with MS Office.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Completes required permits and/or certificates.
• Prepares and processes Veteran’s paperwork.
• Prepares marker monument placement paperwork.
• Ensures documentation to support products and services complies with regulations.
• Distributes daily schedules, reports and documents.
• Receives and processes payments and contracts.
• Coordinates ordering of memorials and related products and inventory for vaults and markers.
• Oversees accounts payable transactions.
• Assists with obituaries and payroll as needed.
• Greets family members and conveys empathy at all times.
• Responds to inquiries via phone, internet and in person.

Skills

Customer service

Verbal communication

Organizational skills

Confidentiality

Education

High School or equivalent

Tools

MS Office Suite

Job description

## Field Operations Support Assistant (part-time)Applylocations: TX - El Pasotime type: Part timeposted on: Posted Todayjob requisition id: Req.164834Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.**JOB RESPONSIBILITIES*** Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran’s Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family’s needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians**MINIMUM REQUIREMENTS****Education*** High School or equivalent**Experience*** 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required**Knowledge, Skills & Abilities*** Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentialityPostal Code: 79938Category (Portal Searching): Administration and ClericalJob Location: US-TX - El Paso