Field Operations Support Assistant

Service Corporation International; Beverly Hills (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International seeks an administrative professional to support funeral home, cemetery, and related operations in Beverly Hills, FL. You will greet families, process documents, and coordinate memorial products with empathy and accuracy.

Responsibilities include processing death certificates, handling accounts payable, scheduling, and communicating client needs to staff while maintaining confidentiality and service excellence in a fast-paced environment.

Qualifications

• High School diploma or equivalent required.
• Minimum 1–2 years in office clerical or customer service roles.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet visitors and provide general information on services.
• Prepare death certificates, permits, and veteran paperwork.
• Process payments, contracts, and accounts payable.
• Coordinate memorial product orders and vault/marker storage.
• Maintain schedules, reports, and office supplies.
• Communicate client needs promptly to staff with empathy.

Skills

Customer service

Communication

Confidentiality

Multitasking

Office equipment

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.JOB RESPONSIBILITIESPrepares death certificates, prayer cards and related documentsCompletes required permits and or certificatesPrepares and processes Veteran’s PaperworkPrepares marker monument placement paperworkEnsures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rulesPrepares and distributes daily schedules, reports, and documentsReceives and processes payments and contractsCoordinates the ordering of memorials and related products and the control of storage inventory for vaults and markersOrders office suppliesOversees the processing of installation orders to grounds and maintenance departmentsProcesses accounts payable transactionsAssists with the preparation of obituariesAssists Location Management, Sales, Family Service Counselors and payroll as neededActs as backup to ReceptionistGreets family members and friendsCommunicates client family’s needs promptly and accurately to the appropriate staff memberConveys a sense of concern and empathy with client family members at all timesResponds to customer inquiries via telephone, internet and in personMaintains professional and cooperative relationships with county clerk, medical examiner and physiciansMINIMUM REQUIREMENTSEducationHigh School or equivalentExperience1 - 2 years of experience in an office clerical or customer service capacity requiredExperience working in a customer-focused and fast-paced professional environment requiredKnowledge, Skills & AbilitiesWorking knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experienceMS Office Suite experience preferredBasic mathematics skills requiredGood verbal and written communication skillsStrong organizational skills and detail orientedHigh level of compassion and integrityAbility to maintain confidentialityPostal Code: 34465Category (Portal Searching): Administration and ClericalJob Location: US-FL - Beverly Hills