Field Operations Manager: Growth, Training & Client Impact

Terminix International; Grand Island (NE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits start day 1

Health insurance

401(k) matching

Paid holidays

Job summary

Rentokil North America, Inc. is seeking an Operations Manager to lead a team of pest control specialists, drive service excellence, and partner with sales for business development.

You will travel daily within the territory, manage schedules, monitor performance, and mentor staff while maintaining a flexible schedule. Bachelor's preferred; 3–5 years management in customer service required; strong communication and licensing readiness expected.

Qualifications

• Bachelor's degree preferred; not required.
• 3–5 years in a management role with emphasis in customer service.
• Experience in training, mentoring, and coaching service professionals.
• Excellent verbal and written communication skills.
• Must possess a valid driver’s license and ability to obtain licenses as required by regulations.

Responsibilities

• Manage daily operations of specialists to provide superior service to clients.
• Provide direction to staff in operations, service, and client care.
• Oversee basic financial performance of the operations, including revenue growth and expense control.
• Daily travel throughout territory visiting clients, partnering with the sales team on business development.

Skills

Leadership

Customer service management

Communication

Team mentoring

Education

Bachelor's degree (preferred)

Job description

Rentokil North America, Inc. is seeking an Operations Manager to lead a team of pest control specialists, drive service excellence, and partner with sales for business development.

You will travel daily within the territory, manage schedules, monitor performance, and mentor staff while maintaining a flexible schedule. Bachelor's preferred; 3–5 years management in customer service required; strong communication and licensing readiness expected.