Field Operations Manager — Growth & Service

Rentokil North America; Ocala (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Tuition reimbursement

Training programs

Job summary

Rentokil North America is seeking an Operations Manager to lead a team of specialists, drive client satisfaction, and support sales through operational excellence. The role emphasizes training, route coordination, and financial oversight to sustain revenue and service quality across a territory.

The position requires strategic scheduling, strong communication, and willingness to travel to client sites; a bachelor’s degree is preferred. Full-time, on-site with benefits and growth opportunities.

Qualifications

• 3-5 years in a management role with emphasis in customer service.
• Proven ability to train, mentor and coach staff.
• Excellent verbal and written communication skills.

Responsibilities

• Manage daily operations of specialists to deliver superior client service.
• Provide direction on operations, service, and client care.
• Oversee basic financial performance: revenue growth and expense control.
• Travel within territory to visit clients and support the sales team.
• Maintain a flexible schedule, including early mornings and weekends when needed.
• Submit weekly, monthly, and yearly operations reports.

Skills

Management experience

Customer service

Leadership

Communication skills

Education

Bachelor’s degree (preferred)

Job description

Rentokil North America is seeking an Operations Manager to lead a team of specialists, drive client satisfaction, and support sales through operational excellence. The role emphasizes training, route coordination, and financial oversight to sustain revenue and service quality across a territory.

The position requires strategic scheduling, strong communication, and willingness to travel to client sites; a bachelor’s degree is preferred. Full-time, on-site with benefits and growth opportunities.