Field Operations Manager – Driver Onboarding & Coaching

WM; Winsted (CT); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Stock purchase plan

401(k) match

Paid vacation

Paid holidays

Personal days

Job summary

WM is seeking an Operations Manager Trainee to lead onboarding, development, coaching, and performance management for drivers and helpers. The role focuses on field leadership, safety, and regulatory record-keeping, with daily field presence and strong emphasis on frontline support.

Qualified candidates will have an associate or high school diploma, 18+ years old, valid driver’s license, and relevant experience; WM offers competitive pay, benefits, and a clear path through the Operations Manager

Qualifications

• Associate's Degree (accredited) or in lieu of a degree.
• High School Diploma (accredited) and two (2) years of relevant work experience.
• Must be at least 18 years of age
• Legally eligible to work in the country where the position is located
• Valid Driver's License

Responsibilities

• Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers.
• Establish and maintain positive relationships with front-line employees.
• Spends the majority of the day in the field with frontline employees.
• Ensure safety practices are paramount with each employee.
• Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations daily.

Skills

Coaching

Mentoring

Performance management

Onboarding

Education

Associate's Degree (accredited)

High School Diploma

Job description

WM is seeking an Operations Manager Trainee to lead onboarding, development, coaching, and performance management for drivers and helpers. The role focuses on field leadership, safety, and regulatory record-keeping, with daily field presence and strong emphasis on frontline support.

Qualified candidates will have an associate or high school diploma, 18+ years old, valid driver’s license, and relevant experience; WM offers competitive pay, benefits, and a clear path through the Operations Manager