Field Operations Leader: Onboarding, Coaching & Safety

WM (Waste Management); Portland (OR); On-site; USD 71,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with company match

Stock purchase plan

Paid vacation/holidays/personal days

Job summary

WM (Waste Management) in Portland, OR is seeking a field-focused Operations Manager Trainee responsible for onboarding, developing, coaching, mentoring, and performance management of all drivers and helpers. The role spends most days in the field with frontline staff to ensure safe, efficient operations.

You will lead onboarding, provide coaching touchpoints, review daily practices, and drive career development. A strong safety culture and regulatory documentation are essential to success.

Qualifications

• Associate's Degree (accredited) or in lieu of a degree
• High School Diploma (accredited) and two (2) years of relevant work experience
• Must be at least 18 years of age
• Legally eligible to work in the country where the position is located
• Driver's License required upon hire

Responsibilities

• Onboard, develop, coach, mentor, and manage performance of all drivers and helpers
• Meet with new frontline employees daily to support onboarding
• Provide timely, consistent touchpoints with frontline employees
• Review best practices to improve daily performance
• Support frontline career development and progressions
• Identify improvement opportunities and collaborate with frontline employees
• Lead coaching conversations and model WM safety practices
• Conduct root cause investigations for injuries and incidents and ensure retraining
• Document and maintain records for regulatory agencies (e.g., DOT)
• Review route operation documents daily (DVIRs, attendance, tickets) and follow up
• Visit customer sites to address safety issues and explore service alternatives

Skills

Experience (2 years)

Driver's License

Manager Trainee program (preferred)

Education

Associate's Degree

High School Diploma

Job description

WM (Waste Management) in Portland, OR is seeking a field-focused Operations Manager Trainee responsible for onboarding, developing, coaching, mentoring, and performance management of all drivers and helpers. The role spends most days in the field with frontline staff to ensure safe, efficient operations.

You will lead onboarding, provide coaching touchpoints, review daily practices, and drive career development. A strong safety culture and regulatory documentation are essential to success.