Field Operations Leader: Onboarding, Coaching & Safety

WM (Waste Management); Fairview (NJ); On-site; USD 75,000 - 109,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Stock purchase plan

401(k) with company match

Paid vacation

Paid holidays

Personal days

Job summary

WM (Waste Management) in Fairview, NJ is seeking an Operations Manager to onboard and develop drivers and helpers, coach front-line staff, and drive safety and performance improvements in the field. You will spend most days with frontline teams and lead continuous improvement across operations.

The role requires strong communication, proven people leadership, and proactive problem-solving to foster engagement and operational excellence.

Qualifications

• Must have Associate's Degree (accredited) or equivalent experience.
• High School Diploma (accredited) plus 2 years of relevant work experience.
• Legally eligible to work in the United States and at least 18 years old.
• Driver's License valid upon hire.

Responsibilities

• Onboard, develop, coach, mentor, and manage drivers and helpers.
• Lead safety-first culture and improve performance metrics in the field.
• Maintain relationships with frontline employees and conduct coaching conversations.
• Document safety incidents, conduct root-cause investigations, and ensure retraining.
• Review route operations documentation and supervise daily execution.

Skills

Strong communicator

People leadership

Proactive problem-solver

Education

Associate's Degree (accredited)

High School Diploma (accredited) with 2 years of relevant work experience

Job description

WM (Waste Management) in Fairview, NJ is seeking an Operations Manager to onboard and develop drivers and helpers, coach front-line staff, and drive safety and performance improvements in the field. You will spend most days with frontline teams and lead continuous improvement across operations.

The role requires strong communication, proven people leadership, and proactive problem-solving to foster engagement and operational excellence.