Operation Manager

WM (Waste Management); Fairview (NJ); In loco; USD 75.000 - 109.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Stock purchase plan

401(k) with company match

Paid vacation

Paid holidays

Personal days

Descrizione del lavoro

WM (Waste Management) in Fairview, NJ is seeking an Operations Manager to onboard and develop drivers and helpers, coach front-line staff, and drive safety and performance improvements in the field. You will spend most days with frontline teams and lead continuous improvement across operations.

The role requires strong communication, proven people leadership, and proactive problem-solving to foster engagement and operational excellence.

Competenze

• Must have Associate's Degree (accredited) or equivalent experience.
• High School Diploma (accredited) plus 2 years of relevant work experience.
• Legally eligible to work in the United States and at least 18 years old.
• Driver's License valid upon hire.

Mansioni

• Onboard, develop, coach, mentor, and manage drivers and helpers.
• Lead safety-first culture and improve performance metrics in the field.
• Maintain relationships with frontline employees and conduct coaching conversations.
• Document safety incidents, conduct root-cause investigations, and ensure retraining.
• Review route operations documentation and supervise daily execution.

Conoscenze

Strong communicator

People leadership

Proactive problem-solver

Formazione

Associate's Degree (accredited)

High School Diploma (accredited) with 2 years of relevant work experience

Descrizione del lavoro

Job Summary

Located in Fairview, NJ, the Operations Manager is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. The Operations Manager spends the majority of the day in the field with frontline employees, drives accountability for safety and performance metrics, and identifies opportunities for continuous improvement. The ideal candidate is a strong communicator, proven people leader, and proactive problem-solver who can turn challenges into results while fostering a culture of engagement, development, and operational excellence.

Schedule: Monday-Friday with every 3rd Saturday; with a start time as early as 2:00 a.m. to as late as 7:00 a.m.

Essential Duties and Responsibilities

• Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
• Meet with new frontline employees daily to ensure consistent communication and support of onboarding
• Provide timely and consistent touchpoints with frontline employees.
• Regular review of best practices to enhance daily performance
• Focus on understanding and progress of frontline employee career goals
• Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
• Actively practice and seek feedback on coaching conversations.
• Lead by example to ensure safety practices are paramount with each employee and
• Teaching and developing an understanding of the WM Way
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

Qualifications

A. Required Qualifications

• Associate's Degree (accredited) or in lieu of a degree
• High School Diploma (accredited) and two (2) years of relevant work experience.
• Must be at least 18 years of age and
• Legally eligible to work in the country where the position is located
• Driver's License Valid Driver's License Upon Hire

B. Preferred Qualifications

• Successful completion of the WM Operations Manager Trainee program

Physical Requirements

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay

Pay : The expected base pay range for this on-site position is $ 74,580 - $109,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate ' s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.