Field Operations Leader & Frontline Coach

WM (Waste Management); Fairmont (MN); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Short-term disability

Stock purchase plan

401(k) matching

Paid vacation, holidays, and personal/

Job summary

WM (Waste Management) is seeking a field-oriented manager to lead onboarding, development, coaching, mentoring, and performance management for driver and helper teams. The role emphasizes building strong relationships with frontline staff and spending substantial time in the field to support daily operations.

The position focuses on safety, process adherence, and teaching the WM Way, with regular audits and incident investigations as part of responsibilities.

Qualifications

• Associate's degree (accredited) or higher in lieu of a degree
• High School Diploma (accredited) and two years of relevant work experience
• Must be at least 18 years of age
• Legally eligible to work in the country where the position is located
• Valid Driver's License

Responsibilities

• Onboarding, developing, coaching, mentoring, and performance management of all drivers and helpers.
• Establish and maintain positive relationships with front-line employees.
• Spend the majority of the day in the field with frontline employees.
• Provide timely and consistent touchpoints with frontline employees.
• Lead by example to ensure safety practices are paramount and WM Way is understood.

Education

Associate's Degree (accredited) or in lieu of a degree

High School Diploma (accredited) and two years of relevant work experience

Tools

Valid Driver's License

Job description

WM (Waste Management) is seeking a field-oriented manager to lead onboarding, development, coaching, mentoring, and performance management for driver and helper teams. The role emphasizes building strong relationships with frontline staff and spending substantial time in the field to support daily operations.

The position focuses on safety, process adherence, and teaching the WM Way, with regular audits and incident investigations as part of responsibilities.