Field Operations Dispatcher

Astound; Washington; On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Sick leave

Tuition reimbursement

401(k) with employer match

Employee discount

Job summary

Astound is seeking an entry-level coordinator to support field technicians and customers across the Washington area. You will monitor routes, communicate with technicians, and perform pre-call and post-install surveys to ensure high-quality service.

The position offers a robust benefits package, including paid time off, holidays, tuition reimbursement, and a 401(k) plan, with additional opportunities for bonuses based on performance. Remote work is not stated.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficiency in Microsoft Office and G-Suite.
• Effective written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Communication

Written & Verbal

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound is seeking an entry-level coordinator to support field technicians and customers across the Washington area. You will monitor routes, communicate with technicians, and perform pre-call and post-install surveys to ensure high-quality service.

The position offers a robust benefits package, including paid time off, holidays, tuition reimbursement, and a 401(k) plan, with additional opportunities for bonuses based on performance. Remote work is not stated.