Field Dispatch & Tech Route Coordinator II

Astound; Northampton Township (Bucks County); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Floating holiday

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking an entry-level team member in Bucks County, PA to support field operations and customer coordination. Responsibilities include monitoring technician routes, communicating with technicians, pre-call planning, and post-install surveys.

Qualities include a high school diploma, strong communication, and proficiency with Microsoft Office and G-Suite. The role offers a comprehensive benefits package and a base hourly pay of $18–$25 with bonus opportunities.

Qualifications

• Education: High school diploma or equivalent
• Experience: 0 years
• Proficiency in Microsoft Office
• Proficiency in G-Suite
• Strong written and verbal communication skills

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking an entry-level team member in Bucks County, PA to support field operations and customer coordination. Responsibilities include monitoring technician routes, communicating with technicians, pre-call planning, and post-install surveys.

Qualities include a high school diploma, strong communication, and proficiency with Microsoft Office and G-Suite. The role offers a comprehensive benefits package and a base hourly pay of $18–$25 with bonus opportunities.