Connectivity Operations Dispatcher II

Astound; Washington (District of Columbia); Presencial; USD 22.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Paid holidays

Sick time

Tuition reimbursement

401(k)

Retirement plan

Employee discount

Rewards program

Recognition programs

Descripción de la vacante

Astound is seeking an entry-level coordinator in Washington, DC to monitor technician routes and maintain clear communication with field staff. You will perform pre-call outreach to customers, conduct post-installation surveys, and verify ICOMS accounts align with work orders.

This role supports a broad benefits package and growth opportunities. The position emphasizes teamwork, attention to detail, and strong communication skills, with the potential for bonuses and full-time benefits in a

Formación

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Proficient with Microsoft Office and G-Suite.
• Excellent written and verbal communication.
• Ability to coordinate with technicians and customers.

Responsabilidades

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Conocimientos

Microsoft Office

G-Suite

Effective communication

Educación

High school diploma or equivalent

Herramientas

ICOMS

Descripción del empleo

Astound is seeking an entry-level coordinator in Washington, DC to monitor technician routes and maintain clear communication with field staff. You will perform pre-call outreach to customers, conduct post-installation surveys, and verify ICOMS accounts align with work orders.

This role supports a broad benefits package and growth opportunities. The position emphasizes teamwork, attention to detail, and strong communication skills, with the potential for bonuses and full-time benefits in a