Field Oncology Access & Reimbursement Lead

GSK; Durham (NC); On-site; USD 152,000 - 254,000; Full time

Job summary

GSK is seeking a field-based Patient Access Manager to serve as the single point of contact for providers and patients, guiding onboarding, coverage, and reimbursement across the oncology portfolio. You will support enrolment in GSK services, educate on cost-sharing and financial assistance, and coordinate with Specialty Pharmacy and payer teams.

The role requires 3+ years in access/reimbursement, a Bachelor's degree, and willingness to travel up to 20%.

Qualifications

• Bachelor's degree required.
• 3+ years of experience combined in field reimbursement, hub case management, patient experience programs, helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.
• Ability to travel up to 20%, including overnights.
• Valid driver's license.
• Candidates should reside within the assigned territory or within 30 miles of the territory border.

Responsibilities

• Serve as the point of contact for patients, caregivers, and HCP office staff, providing approved information and education on oncology-specific care, including benefit discussions, product and disease-state per the PI, and program-specific resources.
• Conduct welcome calls and ongoing journey touchpoints, guiding end-to-end patient experience within program specifics.
• Support patient enrolment in GSK services, including PAP, and guide offices through enrolment requirements, missing information, and consent capture.
• Educate patients on coverage outcomes, cost-sharing, and financial assistance options, including publicly available information on alternate coverage and independent foundations within program rules.
• Facilitate transfers to Specialty Pharmacy, Medical Information, REMS vendors, and back-office Benefits Specialists for BI/BV and PA tracking when appropriate.
• Maintain accurate documentation of activities and interactions within GSK's internal system.
• Adhere to HIPAA privacy requirements and internal compliance guidelines.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GSK is seeking a field-based Patient Access Manager to serve as the single point of contact for providers and patients, guiding onboarding, coverage, and reimbursement across the oncology portfolio. You will support enrolment in GSK services, educate on cost-sharing and financial assistance, and coordinate with Specialty Pharmacy and payer teams.

The role requires 3+ years in access/reimbursement, a Bachelor's degree, and willingness to travel up to 20%.