Oncology Patient Access & Reimbursement Lead

GSK; Durham (NC); On-site; USD 95,000 - 125,000; Full time

Job summary

GSK is seeking a Patient Access Manager to serve as the field-based SPOC for oncology patients, families, and providers, guiding onboarding, access, and ongoing support. You will handle benefit discussions, enrollment through PAP, and coordinate with back-office teams on coverage and coding questions.

Ideal candidates have 3+ years in reimbursement, hub case management, or patient experience programs, with strong CRM experience and willingness to travel up to 20% in the US.

Qualifications

• Bachelor's degree required.
• 3+ years in field reimbursement, hub case management, patient experience programs, or similar.
• Ability to travel up to 20%, including overnights.
• Valid driver's license.

Responsibilities

• Serve as field-based SPOC guiding providers and patients through onboarding and access journeys.
• Educate on payer coverage, coding, and payment policies using approved materials.
• Navigate enrollment requirements and guide offices through PAP and related processes.
• Document interactions in Salesforce Health Cloud per program standards.
• Escalate complex payer issues to specialist access function and leadership.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

MBA

MPH

PharmD

RN license

BSN

Tools

Salesforce Health Cloud

CRM

Job description

GSK is seeking a Patient Access Manager to serve as the field-based SPOC for oncology patients, families, and providers, guiding onboarding, access, and ongoing support. You will handle benefit discussions, enrollment through PAP, and coordinate with back-office teams on coverage and coding questions.

Ideal candidates have 3+ years in reimbursement, hub case management, or patient experience programs, with strong CRM experience and willingness to travel up to 20% in the US.