Remote Oncology Access & Reimbursement Lead

GlaxoSmithKline

Atlanta (GA)

Remote

USD 90,000 - 120,000

Full time

3 days ago
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Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based single point of contact for providers and patients navigating coverage, reimbursement, and support solutions across the Oncology portfolio. The role focuses on onboarding, access, and ongoing patient journey management with separate coordination for payer questions after prescribing decisions.

The position requires 3+ years in field reimbursement or related access roles, willingness to travel up to 20%, and a valid

Qualifications

  • Bachelor’s degree required.
  • 3+ years of experience in field reimbursement, hub case management, patient experience programs, helping patients and providers navigate insurance verification and prior authorization requirements.
  • Ability to travel up to 20%, including overnights.
  • Valid driver’s license.

Responsibilities

  • Serve as the field-based SPOC for patients, caregivers, and HCP office staff for oncology coverage and reimbursement questions.
  • Educate providers on payer coverage, coding, and payment policies for GSK Oncology products.
  • Support access case resolution at the office level, including benefit investigations and prior authorization processes.
  • Document all interactions in Salesforce Health Cloud / CRM and maintain compliant records.
  • Coordinate transfers to Specialty Pharmacy, Medical Information, and other back-office teams as needed.

Skills

Field reimbursement
Hub case management
Patient experience programs
Insurance verification
Prior authorization

Education

Bachelor's degree

Tools

Salesforce Health Cloud
CRM systems

Job description

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based single point of contact for providers and patients navigating coverage, reimbursement, and support solutions across the Oncology portfolio. The role focuses on onboarding, access, and ongoing patient journey management with separate coordination for payer questions after prescribing decisions.

The position requires 3+ years in field reimbursement or related access roles, willingness to travel up to 20%, and a valid

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