Field Oncology Access & Reimbursement Manager

GlaxoSmithKline; United States; Remote; USD 152,000 - 254,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid holidays

Parental leave

Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as a field-based single point of contact for patients, caregivers, and healthcare staff within the US Oncology portfolio. You will guide onboarding, access, and ongoing treatment journey coordination, ensuring compliant, education-based support across programs.

The role emphasizes education on coverage, prior authorization, and cost-sharing, with close coordination to specialty pharmacies and back-office teams.

Qualifications

• Bachelor's degree required.
• 3+ years in field reimbursement, hub case management, patient experience programs, helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.
• Ability to travel up to 20%, including overnights. Valid driver’s license.
• Residence within the assigned territory or within 30 miles of the territory border.

Responsibilities

• Serve as the point of contact for patients, caregivers, and HCP staff, providing approved information and education on oncology care and program resources.
• Educate provider offices on payer coverage, coding, and payment policies for GSK Oncology products.
• Document all interactions and manage cases in Salesforce Health Cloud / CRM in line with program standards.
• Maintain strict HIPAA compliance and data privacy while separating patient-facing and account-facing activities.

Skills

Patient navigation

Reimbursement

Communication

Travel

CRM (Salesforce Health Cloud)

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GlaxoSmithKline is seeking a Patient Access Manager to serve as a field-based single point of contact for patients, caregivers, and healthcare staff within the US Oncology portfolio. You will guide onboarding, access, and ongoing treatment journey coordination, ensuring compliant, education-based support across programs.

The role emphasizes education on coverage, prior authorization, and cost-sharing, with close coordination to specialty pharmacies and back-office teams.