Field Network Technician – Travel & Inmate Phone Systems

TKC Holdings; Alabama; On-site; USD 34,000 - 41,000; Full time

Job summary

TKC Holdings, Inc. (ICS division) is seeking a Field Technician to support inmate phone systems across correctional facilities nationwide.

The role requires extensive travel to sites, performing installations, repairs, and component upgrades on network devices under multi-year state and county contracts. Candidates should have an associate degree or equivalent, knowledge of T-1/analog circuits, strong network diagnostics, and solid written and verbal communication.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school.
• T-1 and analog circuit repair knowledge.
• Excellent knowledge of multiple network disciplines and diagnostics.
• Ability to travel across the assigned region.
• Strong written and verbal communication.
• Professional attitude and teamwork.

Responsibilities

• Travel extensively to and from each site the Field Tech visits.
• Perform walk-throughs to repair or replace components on network devices for inmate phone systems.
• Perform installations at new sites and assemble network equipment for inmate phone systems.
• Work on a suite of custom configured devices under multi-year state and county contracts.
• Handle other duties as determined by business needs.

Skills

Network diagnostics

Written & verbal communication

Team player

Customer service

Education

Associate's degree

Job description

TKC Holdings, Inc. (ICS division) is seeking a Field Technician to support inmate phone systems across correctional facilities nationwide.

The role requires extensive travel to sites, performing installations, repairs, and component upgrades on network devices under multi-year state and county contracts. Candidates should have an associate degree or equivalent, knowledge of T-1/analog circuits, strong network diagnostics, and solid written and verbal communication.