Field Mitigation Lead: Lead a High-Impact Mitigation Team

1-800 WATER DAMAGE of East Louisville; Louisville (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Company car

Paid time off

Paid Holidays

Paid Training

Growth and Career Advancement Opportunities

Job summary

1-800 WATER DAMAGE of East Louisville is seeking a Field Mitigation Lead to manage the mitigation department. This role involves supervising technicians, managing project estimates, and overseeing emergency services work.

The ideal candidate will have strong customer service and communication skills, proficient in Xactimate and Microsoft products. IICRC certifications and previous experience in insurance program account management are essential for this position.

Qualifications

• Must present self and the mitigation department in a professional manner.
• IICRC certifications required.
• Knowledge of all equipment and solution usage.

Responsibilities

• Supervise technicians and departments.
• Develop and maintain department budget.
• Approve or estimate all mitigation division jobs.
• Develop and maintain customer relations and negotiations.

Skills

Customer service skills

Communication skills

Proficient with Xactimate

Proficient with MICA

Proficient with Microsoft products

Insurance program account management

Job description

1-800 WATER DAMAGE of East Louisville is seeking a Field Mitigation Lead to manage the mitigation department. This role involves supervising technicians, managing project estimates, and overseeing emergency services work.

The ideal candidate will have strong customer service and communication skills, proficient in Xactimate and Microsoft products. IICRC certifications and previous experience in insurance program account management are essential for this position.