Field Mitigation Lead

1-800 Water Damage of Western Montana; Louisville (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Company car

Paid time off

Paid Holidays

Paid Training

Growth and Career Advancement Opportunities

Job summary

1-800 Water Damage of Western Montana is seeking a Field Mitigation Lead to manage the mitigation department, supervise technicians, and handle emergency service projects. This role involves overseeing budgeting, improving customer relations, and maintaining departmental operations.

The ideal candidate will have IICRC certifications and proficiency in tools like Xactimate and Microsoft products. The company offers opportunities for advancement and generous benefits, including paid holidays and training.

Qualifications

• Must maintain a professional appearance and demeanor while building the company reputation.
• Insurance Program account management experience required.
• Knowledge and use of all equipment and solution usage.

Responsibilities

• Supervise technicians and manage department operations.
• Develop and maintain department budget activities.
• Approve or estimate all mitigation division jobs.
• Manage customer relations and negotiations with stakeholders.

Skills

Customer Service/Communication skills

Proficient with Xactimate

Proficient with Microsoft products

IICRC Certifications

Insurance Program account management

Job description

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Benefits

• 401(k)
• Company car
• Paid time off

Job Summary

The Field Mitigation Lead manages the mitigation department including supervising technicians, coordinator, fleet, warehouse and all emergency services work with the assistance of an Assistant Supervisor and Coordinator, managing the projects and overseeing estimating.

Responsibilities

• Supervise technicians and departments.
• Develop and maintain department budget.
• Approve or Estimate all mitigation division jobs.
• Develop and maintain customer relations and negotiations with all stakeholders involved with the projects.

Qualifications

• Must present self and the mitigation department in a professional manner with appearance and demeanor while maintaining and building the company reputation.
• Proficient with Xactimate, MICA and Alacrity.
• Proficient with all Microsoft products.
• IICRC Certifications.
• Insurance Program account management experience.
• Knowledge and use of all equipment and solution usage.
• Must have excellent Customer Service/Communication skills.

Benefits/Perks

• Paid Holidays
• PTO
• Paid Training
• Growth and Career Advancement Opportunities

Compensation

$50,000.00 - $70,000.00 per year