Mitigation Operations Lead

1-800 Water Damage of Western Montana; Louisville (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Company car

Paid time off

Paid Holidays

Paid Training

Growth and Career Advancement Opportunities

Job summary

1-800 Water Damage of Western Montana is seeking a Field Mitigation Lead to manage the mitigation department, supervise technicians, and handle emergency service projects. This role involves overseeing budgeting, improving customer relations, and maintaining departmental operations.

The ideal candidate will have IICRC certifications and proficiency in tools like Xactimate and Microsoft products. The company offers opportunities for advancement and generous benefits, including paid holidays and training.

Qualifications

• Must maintain a professional appearance and demeanor while building the company reputation.
• Insurance Program account management experience required.
• Knowledge and use of all equipment and solution usage.

Responsibilities

• Supervise technicians and manage department operations.
• Develop and maintain department budget activities.
• Approve or estimate all mitigation division jobs.
• Manage customer relations and negotiations with stakeholders.

Skills

Customer Service/Communication skills

Proficient with Xactimate

Proficient with Microsoft products

IICRC Certifications

Insurance Program account management

Job description

1-800 Water Damage of Western Montana is seeking a Field Mitigation Lead to manage the mitigation department, supervise technicians, and handle emergency service projects. This role involves overseeing budgeting, improving customer relations, and maintaining departmental operations.

The ideal candidate will have IICRC certifications and proficiency in tools like Xactimate and Microsoft products. The company offers opportunities for advancement and generous benefits, including paid holidays and training.