Field Mitigation Lead and Restoration Supervisor

ServiceMaster Clean of Fraser Valley; Elizabethtown (KY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Job summary

SERVPRO of Hardin/LaRue Counties is seeking a hands-on Mitigation Production Team Lead / Restoration Supervisor to guide daily field operations and coach technicians on active jobsites. You will represent our brand with urgency, professionalism, and care while ensuring safe, high-quality work.

In this role you lead from the front, maintain vehicle readiness, and drive production standards. This is a field-based leadership position with opportunities for growth and professional development within

Qualifications

• Valid driver’s license and ability to operate a company service vehicle.
• High school diploma/GED preferred.
• At least 1 year of experience in cleaning, restoration, mitigation, construction, or a related field.
• Prior crew leadership, supervisory, or jobsite coordination experience preferred.
• IICRC certification is a plus, but not required.
• Ability to participate in after-hours, weekend, or emergency work as business needs require.

Responsibilities

• Lead mitigation crews on assigned jobsites and create a productive, safety-focused field culture.
• Coordinate and perform mitigation production processes while maintaining SERVPRO quality standards.
• Own the readiness of your assigned service vehicle by keeping it clean, organized, stocked, equipment-ready, and prepared for daily production or emergency response.
• Set clear expectations for restoration technicians and provide coaching, daily direction, and onsite accountability.
• Communicate professionally with customers, adjusters, property managers, vendors, project managers, and office staff.
• Document job activity accurately and completely to support billing, compliance, and customer communication.
• Manage labor, equipment, materials, and consumable usage on assigned projects.
• Identify jobsite issues early and communicate solutions that keep projects moving forward.

Skills

Leadership

Communication

Organization

Safety awareness

Problem solving

Education

High school diploma/GED

Job description

SERVPRO of Hardin/LaRue Counties is seeking a hands-on Mitigation Production Team Lead / Restoration Supervisor to guide daily field operations and coach technicians on active jobsites. You will represent our brand with urgency, professionalism, and care while ensuring safe, high-quality work.

In this role you lead from the front, maintain vehicle readiness, and drive production standards. This is a field-based leadership position with opportunities for growth and professional development within