Field LTSS Case Manager – Person-Centered Care

Elevance Health; Cambridge (OH); Híbrido; USD 36.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Equity stock purchase

401(k) contribution

Descripción de la vacante

Elevance Health is seeking an LTSS Service Coordinator (Case Manager) to support members across Ohio. This field-based role requires travel to client sites and occasional office attendance, delivering person-centered care planning and coordinated services.

You will perform assessments, develop PCSPs, collaborate with Medical Directors and interdisciplinary teams, and engage family and caregivers to meet health and long-term needs.

Formación

• BA/BS degree and a minimum of 2 years of experience with a social work agency.
• Experience in case management with older adults or individuals with disabilities preferred.
• Experience collaborating with medical directors and interdisciplinary teams is desirable.

Responsabilidades

• Perform face-to-face program assessments using predefined questions and motivational interviewing to identify needs.
• Lead Person Centered Planning and document preferences, needs, and goals.
• Coordinate waiver cases (LTSS/IDD) and manage care with the clinical team as single point of contact.
• Develop and document Person Centered Support Plans (PCSP) and backup plans.
• Mentor or preceptor for new staff and participate in training and process improvements.
• Submit utilization/authorization requests with supporting documentation to align with the care plan.
• Report critical incidents to state and county agencies as required.
• Assist with appeals, grievances, and state audits.

Conocimientos

Motivational interviewing

Care coordination

Interdisciplinary collaboration

Educación

BA/BS degree

BA/BS in Health/Nursing

Descripción del empleo

Elevance Health is seeking an LTSS Service Coordinator (Case Manager) to support members across Ohio. This field-based role requires travel to client sites and occasional office attendance, delivering person-centered care planning and coordinated services.

You will perform assessments, develop PCSPs, collaborate with Medical Directors and interdisciplinary teams, and engage family and caregivers to meet health and long-term needs.