Field IT Technician: Travel-Ready Support & Training Pro

LCH Lab. Corp. of America Holdings; Tucker (GA); Hybride; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Company car

Fuel card

Laptop

Cell phone

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Tuition reimbursement

Employee stock purchase plan

Résumé du poste

Labcorp is seeking a field IT technician to support our client network across the Atlanta and North Georgia region. The role is full-time, exempt, located in Tucker, GA with optional work-from-home days and about 10% travel to client sites such as diagnostic offices and hospital labs.

You will install and repair laptops, monitors, printers, scanners, and configure Cisco networking gear, including Meraki VPN and WAPs. Proficiency with Active Directory and Office 365 is valued.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with clean driving record.
• Minimum 1year of experience in an IT support role.
• Physical ability to lift and carry up to 70pounds and to work from ladders.

Responsabilités

• Perform installations, repairs, and software training for HP Win11 Enterprise laptops, monitors, printers, barcode scanners, and label printers.
• Schedule and execute client service calls and onsite software trainings.
• Install and troubleshoot pre-configured Cisco networking devices (Meraki VPN, WAPs, patch panels) and internal networking equipment such as routers, switches, and modems.
• Maintain local IT hardware inventory, reorder parts, and process RMA requests.
• Configure and repair internet sources (ATT Nighthawks, Verizon Dragons, Cisco MG41/51, broadband modems).
• Configure and troubleshoot proprietary software; deliver on-site or virtual training via Webex.
• Provision user accounts on Active Directory and administer Office 365 applications (Word, Excel, Outlook, Teams, Webex).
• Submit ServiceNow help-desk tickets and track the status of client requests.
• Assist with corporate and local IT projects and travel as needed outside the primary territory.
• Attend to field technician duties that support clients and internal staff, including training and problem-solving.

Connaissances

Active Directory

Office 365

Cisco Meraki

VPN

Networking

IT support

Webex

ServiceNow

Laptop troubleshooting

Formation

High school diploma

Outils

Meraki VPN

Webex

Office 365

Description du poste

Labcorp is seeking a field IT technician to support our client network across the Atlanta and North Georgia region. The role is full-time, exempt, located in Tucker, GA with optional work-from-home days and about 10% travel to client sites such as diagnostic offices and hospital labs.

You will install and repair laptops, monitors, printers, scanners, and configure Cisco networking gear, including Meraki VPN and WAPs. Proficiency with Active Directory and Office 365 is valued.