Field IT Technician: Onsite Installations & Support

Labcorp; Tucker (GA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company car

Fuel card

Company credit card

Cell phone

Laptop

Job summary

Labcorp in Tucker, GA is seeking a Local IT Field Technician to install and support a variety of equipment, including HP PCs, printers, scanners, and Cisco networking devices. You will work with internal teams and clients, scheduling installs and trainings while traveling within the Atlanta and North Georgia markets.

This full-time, exempt role requires a valid driver’s license, at least one year in IT support, and the ability to lift up to 70 pounds.

Qualifications

• High school diploma required.
• Valid driver’s license and clean driving record.
• At least one year of experience in an IT support role.
• Ability to lift and carry up to 70 pounds.
• Ability to climb and work from a ladder as needed.

Responsibilities

• Perform new installations and break/swaps: install and troubleshoot HP Win11 Enterprise computers, HP monitors, HP printers, scanners, label printers, and other equipment.
• Call clients (internal and external) to schedule installs, service calls, and trainings.
• Communicate via phone, email, text, and Webex with clients, sales, phlebotomy, warehouse, network operations, vendors, and stakeholders.
• Install and troubleshoot Cisco networking devices—Meraki VPN, WAPs, and patch panels—without running cabling.
• Order, maintain local IT hardware inventory, and handle RMA of devices.
• Connect, install, and troubleshoot internet sources.
• Install proprietary software and schedule onsite installations with clients.
• Configure and troubleshoot proprietary software, train clients onsite and via hosting Webex sessions.
• Clients include TR offices, hospital labs, Labcorp patient service centers, and internal support ops.
• Work with Active Directory, MS Word, Excel, Outlook, Webex, Teams, ServiceNow, PeopleSoft, Bomgar.
• Work location is Tucker, GA, with partial work-from-home opportunity.
• Approximate territory includes Atlanta and North GA; travel ~10%.
• Support a variety of corporate and local IT projects.

Skills

IT support

Field technician

Driver's license

Lifting heavy equipment

Education

High school diploma

Associate’s degree in IT (preferred)

Tools

Active Directory

Microsoft Word

Microsoft Excel

Microsoft Outlook

Webex

Microsoft Teams

ServiceNow

PeopleSoft

Bomgar

Job description

Labcorp in Tucker, GA is seeking a Local IT Field Technician to install and support a variety of equipment, including HP PCs, printers, scanners, and Cisco networking devices. You will work with internal teams and clients, scheduling installs and trainings while traveling within the Atlanta and North Georgia markets.

This full-time, exempt role requires a valid driver’s license, at least one year in IT support, and the ability to lift up to 70 pounds.