Field IT Technician — Onsite & Remote Support Pro

Jaynes Corporation; Albuquerque (NM); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

HSA

FSA dependent care

Company paid life insurance

Disability insurance

401k with ESOP

Bonus plan

Paid holidays

Up to 5 weeks paid leave

On-site clinic

Job summary

Jaynes Corporation in Albuquerque, NM is seeking an IT Field Technician to deliver on-site and remote IT support for staff and projects. You’ll coordinate with vendors, troubleshoot hardware and software, and maintain accurate asset records while supporting security policies.

Ideal candidates have IT support experience, basic networking knowledge, and certifications such as CompTIA A+ or ITIL are a plus. Travel to job sites is expected; flexible hours and full-time or part-time options may be

Qualifications

• Proven IT support or coordination experience.
• Basic knowledge of IT systems, networks and software.
• Certifications such as CompTIA A+ or ITIL are a plus.

Responsibilities

• Provide remote and onsite IT support to employees and clients.
• Coordinate with vendors and service providers for IT needs.
• Monitor, troubleshoot and resolve IT issues promptly.
• Maintain records of IT assets, configurations, and requests.
• Assist in implementing IT policies and procedures.
• Conduct IT audits and ensure security compliance.
• Provide user training and support on systems and applications.
• Travel frequently and remain eligible to operate a company vehicle.
• Perform other duties as assigned.

Skills

Problem Solving

Communication Skills

Time Management

Detail Orientation

Customer Focus

Teamwork

Job description

Jaynes Corporation in Albuquerque, NM is seeking an IT Field Technician to deliver on-site and remote IT support for staff and projects. You’ll coordinate with vendors, troubleshoot hardware and software, and maintain accurate asset records while supporting security policies.

Ideal candidates have IT support experience, basic networking knowledge, and certifications such as CompTIA A+ or ITIL are a plus. Travel to job sites is expected; flexible hours and full-time or part-time options may be