Field IT Technician - Desktop Refresh & On-Site Support

ALTEN; Salt Lake City (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

A technology service provider in Salt Lake City is seeking an IT Support Technician to deploy and maintain desktop computers and peripherals. The role involves providing technical support and maintaining strong relationships with customers. Candidates should have 1–3 years of experience in IT support, solid knowledge of Windows systems, and excellent communication skills. This position aims to ensure effective IT infrastructure support in various environments.

Qualifications

• 1–3 years of hands-on experience in IT field support or similar roles.
• Strong working knowledge of Windows operating systems and PC hardware.
• Excellent customer service and communication skills.

Responsibilities

• Deploy, install, and replace desktop computers and peripherals.
• Provide service and customer support during field visits.
• Diagnose technical problems and document solutions.

Skills

IT field support

Customer service

Troubleshooting

Windows operating systems

PC hardware

Job description

A technology service provider in Salt Lake City is seeking an IT Support Technician to deploy and maintain desktop computers and peripherals. The role involves providing technical support and maintaining strong relationships with customers. Candidates should have 1–3 years of experience in IT support, solid knowledge of Windows systems, and excellent communication skills. This position aims to ensure effective IT infrastructure support in various environments.