Onsite IT Field Technician — Hardware, Networks & Support

Regions Bank; Salt Lake City (UT); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Parental Leave

Employee Assistance Program

Job summary

Regions Bank in Salt Lake City seeks a Technology Field Services Technician responsible for configuring, installing, troubleshooting, repairing, and maintaining computer systems, peripherals, printers, networks, and telecom systems to support associates.

The role requires a High School Diploma or GED, 6 years of IT experience, Mac imaging ability, and a valid driver’s license. Onsite 5 days/week with regional benefits and a structured environment.

Qualifications

• Six years experience working with computers, printers, peripherals, network hardware, software, firmware, and operating systems.
• Ability to image/deploy, repair, or support apps in the Mac Environment.

Responsibilities

• Installs computer hardware, software, printers, scanners, and other end user peripherals.
• Diagnoses, troubleshoots, and remediates hardware and software issues within the computing environment.
• Coordinates warranty repairs, replacements, and returns with manufacturers to resolve operating issues.
• Assists in installing, troubleshooting, and supporting core network infrastructure, including switches and routers, patch panels and network cabling.
• Records, updates, and documents tickets in Information Technology ticketing systems.

Skills

Hardware repair

Networking

Printer support

Troubleshooting

Customer service

Documentation

Time management

Education

High School Diploma or GED

Tools

Mac imaging

Active directory

Job description

Regions Bank in Salt Lake City seeks a Technology Field Services Technician responsible for configuring, installing, troubleshooting, repairing, and maintaining computer systems, peripherals, printers, networks, and telecom systems to support associates.

The role requires a High School Diploma or GED, 6 years of IT experience, Mac imaging ability, and a valid driver’s license. Onsite 5 days/week with regional benefits and a structured environment.