Field IT Support Specialist – On-Site & Projects

American IT Staff; Fredericksburg (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology service provider is seeking a dynamic Tech Services Specialist to offer on-site technical support and maintenance for their regional offices. The ideal candidate should have at least 4 years of hands-on technical support experience and a Bachelor's degree in IT or Engineering. Responsibilities include ensuring efficient issue resolution, supporting infrastructure upgrades, and acting as a liaison between departments. Strong problem-solving and communication skills are essential for success in this fast-paced role.

Qualifications

• Minimum of 4 years of hands-on technical support experience.
• Experience in IT infrastructure, networking, AV, and/or systems support.
• Strong ability to collaborate with diverse teams.

Responsibilities

• Ensure timely resolution of technical issues in regional offices.
• Support installation, maintenance, and upgrades of Tech infrastructure.
• Act as a liaison between regional offices and the Tech organization.

Skills

Technical Support

Problem-solving

Communication

Project Management

Education

Bachelor's degree in Information Technology, Engineering, or a related field

Tools

CompTIA Network+

Microsoft Certified Systems Engineer

Job description

A technology service provider is seeking a dynamic Tech Services Specialist to offer on-site technical support and maintenance for their regional offices. The ideal candidate should have at least 4 years of hands-on technical support experience and a Bachelor's degree in IT or Engineering. Responsibilities include ensuring efficient issue resolution, supporting infrastructure upgrades, and acting as a liaison between departments. Strong problem-solving and communication skills are essential for success in this fast-paced role.