Field IT Support Technician

The Reynolds and Reynolds Company; Fort Lauderdale (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision, life insurance

401(k) with up to 6% matching

Paid holidays, vacation, and sick days

Job summary

A leading tech company in Fort Lauderdale is seeking a Field IT Support Technician to provide onsite installation and maintenance for various computer equipment and printers. Candidates should have technical experience, strong communication skills, and the ability to lift 50 pounds. The role requires travel to customer sites, and benefits include medical insurance and a company vehicle for work purposes. Join us in promoting a healthy work-life balance and enjoy a supportive work environment.

Qualifications

• Must be able to lift at least 50 pounds consistently.
• Must have a valid driver’s license with good driving record.
• Good communication skills and customer service experience required.
• 1+ years of technical experience in hardware/networking.

Responsibilities

• Perform onsite installation and maintenance support for computer equipment.
• Maintain an inventory of repair parts and document work through service tracking system.
• Travel to customer sites using a company vehicle.

Skills

Good communication skills

Customer service experience

Ability to lift 50 pounds

Ability to travel

Education

Technical associate’s degree or equivalent work experience

Tools

Computer equipment

Printers

Network routers

Application Servers

Job description

Join to apply for the Field IT Support Technician role at The Reynolds and Reynolds Company.

Job Description

As a Field IT Support Technician, you will perform onsite installation and maintenance support for a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that is used to travel to customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.

Hardware you will work with:

• Application Servers
• PCs
• Cabling
• Switches
• Printers
• Routers
• Fiber Converters
• Scanners

Requirements

• Must be able to lift at least 50 pounds on a consistent basis.
• Must be able to attend a paid training class in Texas.
• Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.
• Good communication skills.
• Customer service experience.
• A+ and/or Network+ certification is a plus.
• Ability to travel, with hotel stays, up to 25% of the time.
• Technical associate’s degree or equivalent work experience.
• 1+ years of technical experience (hardware/networking).

Benefits

• Medical, dental, vision, life insurance, and a health savings account.
• 401(k) with up to 6% matching.
• Company vehicle for work purposes.
• Paid holidays, vacation, and sick days.

We strive to offer an environment that provides our associates with the right balance between work and family. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.