Field IT Support Technician

The Reynolds and Reynolds Company; Vallejo (CA); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Field IT Support Technician to join their dynamic team. This entry-level role involves performing onsite installations and maintenance of a variety of computer equipment, including printers and specialized devices. Technicians will be equipped with a company vehicle to travel to customer sites, ensuring efficient support and service. The ideal candidate will possess strong technical skills and a commitment to customer satisfaction. Join this innovative firm and contribute to enhancing IT support in diverse industries, from software development to motor vehicle manufacturing.

Qualifications

• Entry-level position requiring strong technical skills and customer service.
• Ability to perform onsite installations and maintenance of IT equipment.

Responsibilities

• Perform onsite installation and maintenance support on computer equipment.
• Maintain inventory of repair parts and document work in service tracking system.

Skills

Onsite Installation

Maintenance Support

Inventory Management

Documentation Skills

Education

High School Diploma

Technical Certification

Tools

Application Servers

PCs

Cabling

Switches

Printers

Routers

Fiber Converters

Scanners

Job description

Join to apply for the Field IT Support Technician role at The Reynolds and Reynolds Company.

Position Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology

As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle to travel to customer sites. Responsibilities include maintaining an inventory of repair parts and documenting work through our service tracking system.

Hardware you will work with includes:

• Application Servers
• PCs
• Cabling
• Switches
• Printers
• Routers
• Fiber Converters
• Scanners

Industries involved:

• Software Development
• Motor Vehicle Manufacturing
• Advertising Services