Field IT Support Tech (Part-Time) - Per-Call Pay + Free Certs

Gr8ttek, LLC; Casper (WY); On-site; USD 18,000 - 28,000; Part time

Benefits offered by this job

Dell/Lenovo certification training

Per call $40 + $5 per diem

Job summary

Gr8ttek, LLC is looking for a part-time Field Specialist to join its Infrastructure Delivery team. The Field Specialist will perform hardware-focused break fix services on various client products, requiring basic to moderately complex troubleshooting and adherence to guidelines.

The job requires driving to client locations and owning a repair toolkit, with Dell/Lenovo certification training provided at no cost.

Qualifications

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
• Ability to drive yourself to client locations.
• Must own a basic repair tool kit.

Responsibilities

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivery of all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Skills

Customer service

Communication

Troubleshooting

Team guidance

Education

Technical school certification

Tools

Repair toolkit

Dell certification

Lenovo certification

Job description

Gr8ttek, LLC is looking for a part-time Field Specialist to join its Infrastructure Delivery team. The Field Specialist will perform hardware-focused break fix services on various client products, requiring basic to moderately complex troubleshooting and adherence to guidelines.

The job requires driving to client locations and owning a repair toolkit, with Dell/Lenovo certification training provided at no cost.