Part-Time Field Hardware Technician - Free Certification

Gr8ttek, LLC; Groton (SD); On-site; USD 2,066,000 - 3,788,000; Part time

Benefits offered by this job

Dell/Lenovo certification training

Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to support its Infrastructure Delivery team. You will perform hardware-focused, break-fix services at client sites and troubleshoot according to established guidelines.

You must drive to client locations and handle calls, inventory, and administrative tasks with strong customer service. Requirements include a technical school certification or equivalent, 1–2 years of relevant experience, a valid driver’s license, and the ability to lift up to

Qualifications

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
• Ability to drive yourself to client locations.
• Ability to lift and/or move various computer equipment up to 50 lbs.
• Valid driver’s license.
• Reliable transportation with valid registration and adequate insurance.
• Must own a basic repair tool kit.

Responsibilities

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivery of all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Skills

Customer service

Clear communication

Education

Technical school certification

Job description

Gr8ttek, LLC is seeking a part-time Field Specialist to support its Infrastructure Delivery team. You will perform hardware-focused, break-fix services at client sites and troubleshoot according to established guidelines.

You must drive to client locations and handle calls, inventory, and administrative tasks with strong customer service. Requirements include a technical school certification or equivalent, 1–2 years of relevant experience, a valid driver’s license, and the ability to lift up to