Part-Time Field Hardware Support Technician — Dell/Lenovo Cert Training

Gr8ttek; Pierre (SD); On-site; USD 24,000 - 42,000; Part time

Benefits offered by this job

Dell/Lenovo certification training

Pay per call

Job summary

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused break fix services on client products and troubleshoot per guidelines, reporting to the Territory Supervisor.

Responsibilities include handling service calls, maintaining asset control, and completing administrative tasks. Dell/Lenovo certifications training is provided at no cost to you.

Qualifications

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
• Ability to drive yourself to client locations; valid driver's license; basic repair tool kit.

Responsibilities

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Skills

Communication

Customer service

Service calls

Asset control

Administrative tasks

Mentoring/Guidance

Hardware repair

Education

Technical school certification

Tools

Dell certification

Lenovo certification

Job description

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused break fix services on client products and troubleshoot per guidelines, reporting to the Territory Supervisor.

Responsibilities include handling service calls, maintaining asset control, and completing administrative tasks. Dell/Lenovo certifications training is provided at no cost to you.