Part-Time IT Field Technician — On-Site Break-Fix & Training

Gr8ttek, LLC; Medford (OR); On-site; USD 55,000 - 62,000; Part time

Benefits offered by this job

Per diem

Certification training

Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role involves hardware-focused break fix work at client sites, with opportunities to troubleshoot and resolve issues following established guidelines.

You will report to the Territory Supervisor and be responsible for calls, communication, and asset control. Training and certification support are provided; compensation is per call and per diem, with driving to client locations required.

Qualifications

• Technical school certification or equivalent required.
• 1–2 years of relevant field experience preferred.
• Must own a basic repair tool kit.
• Valid driver’s license and reliable transportation with insurance.
• Able to lift/move up to 50 lbs.
• Must be able to travel to client locations.

Responsibilities

• Provide customer break fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Deliver excellent customer service.
• Accept and complete service calls assigned.
• Perform administrative tasks for each call.
• Control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide guidance to colleagues.

Skills

Break fix

Customer service

Communication

Inventory control

Team guidance

Education

Technical school certification

Tools

Basic repair toolkit

Job description

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role involves hardware-focused break fix work at client sites, with opportunities to troubleshoot and resolve issues following established guidelines.

You will report to the Territory Supervisor and be responsible for calls, communication, and asset control. Training and certification support are provided; compensation is per call and per diem, with driving to client locations required.