On-Site Field Hardware Tech - Part-Time with Free Cert Training

Gr8ttek, LLC; Moline (IL); On-site; USD 55,000 - 69,000; Part time

Benefits offered by this job

Dell/Lenovo certification training

Competitive per-call pay

Job summary

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role provides hardware break-fix services at client sites and requires basic to moderately complex troubleshooting.

You will report to the Territory Supervisor, perform call-based duties, and handle administrative tasks, asset control, and inventory management as needed.

Experience with hardware repairs, strong communication, and reliable transportation are essential.

Qualifications

• Technical school certification or equivalent.
• 1-2 years of relevant field experience.
• Must be able to drive to client locations.
• Own a basic repair tool kit and carry to sites.

Responsibilities

• Provide customer break fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Deliver excellent customer service.
• Accept and deliver all assigned service calls.
• Complete administrative tasks associated with each call.
• Manage asset control and inventory return.
• May provide guidance to colleagues.

Skills

Customer service

Communication

Troubleshooting

Team guidance

Education

Technical certification

Job description

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role provides hardware break-fix services at client sites and requires basic to moderately complex troubleshooting.

You will report to the Territory Supervisor, perform call-based duties, and handle administrative tasks, asset control, and inventory management as needed.

Experience with hardware repairs, strong communication, and reliable transportation are essential.