Part-Time IT Field Specialist: Break-Fix & Free Certification Training

Gr8ttek, LLC

Decatur (GA)

On-site

USD 48,000 - 60,000

Part time

5 days ago

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Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team in Georgia. The role involves hardware-focused break-fix services, troubleshooting, and service-call management at client sites, with reporting to the Territory Supervisor.

The position requires 1–2 years of relevant experience, a technical school certification, and a valid driver's license. Candidates must be able to lift up to 50 lbs and own a basic repair tool kit.

Qualifications

Typically requires technical school certification or equivalent and 1–2 years of relevant experience.
Ability to drive yourself to client locations.
Ability to lift and move various computer equipment up to 50 lbs.
Valid driver’s license.
Reliable transportation with valid registration and adequate insurance.
Must own a basic repair tool kit.

Responsibilities

Providing customer break fix support for designated equipment.
Communicating clearly in written and verbal form.
Possess excellent customer service skills.
Accepting and delivery of all service calls assigned.
Completing all administrative tasks associated with each call.
Responsible for control and return of assets and inventory.
Other duties may be assigned to meet business needs.
May provide functional guidance to colleagues.

Skills

Customer service

Troubleshooting

Communication

Driving

Hardware repair

Education

Technical school certification

Job description

The position requires 1–2 years of relevant experience, a technical school certification, and a valid driver's license. Candidates must be able to lift up to 50 lbs and own a basic repair tool kit.

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