Part-Time IT Field Specialist: Hardware Fixes & Per-Call Pay

Gr8ttek, LLC; Missoula (MT); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Per call compensation

Certification training

Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role involves hardware-focused, break fix work at client sites, reporting to the Territory Supervisor.

The ideal candidate will perform basic to moderately complex troubleshooting, with a focus on customer service and precise administrative task completion. You may be required to travel to client locations and lift equipment as needed.

Qualifications

• Technical school certification or equivalent and 1-2 years of relevant experience.
• Ability to drive to client locations.
• Lift and/or move various computer equipment up to 50 lbs.
• Valid driver’s license.

Responsibilities

• Provide customer break fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Possess excellent customer service skills.
• Accept and deliver all service calls assigned.
• Complete all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Skills

Break fix

Customer service

Written communication

Verbal communication

Education

Technical certification

Tools

Repair tools

Job description

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. The role involves hardware-focused, break fix work at client sites, reporting to the Territory Supervisor.

The ideal candidate will perform basic to moderately complex troubleshooting, with a focus on customer service and precise administrative task completion. You may be required to travel to client locations and lift equipment as needed.