Field IT Support Specialist — Travel‑Ready Tech

Reyes Coca-Cola Bottling; Sacramento (CA); On-site; USD 91,000 - 114,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

PTO

Education Reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking an IT Support Specialist to serve as the primary tech resource across RCCB locations. You will troubleshoot hardware, software, network, and workplace tech issues, while supporting deployments and asset management.

Travel up to 40% within the territory and participate in on-call rotations to support critical operations. A Bachelor’s in IS/CS or GED with relevant experience is preferred.

Qualifications

• Bachelor's Degree in Information Systems, CS, or related field with 1–2 years of related experience
• Experience supporting end-user devices, Microsoft 365, and business apps across Windows, Android, and iOS
• Knowledge of LAN/WAN and wireless networking fundamentals

Responsibilities

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support
• Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
• Support site projects, facility upgrades, automation initiatives, and technology deployments
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts
• Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations
• Other projects or duties as assigned

Skills

End-user devices

Microsoft 365

Windows

Android

iOS

Networking basics

Education

Bachelor's Degree in Information Systems or Computer Science

GED with 3–5 years experience

Tools

ServiceNow ITSM

Job description

Reyes Coca-Cola Bottling is seeking an IT Support Specialist to serve as the primary tech resource across RCCB locations. You will troubleshoot hardware, software, network, and workplace tech issues, while supporting deployments and asset management.

Travel up to 40% within the territory and participate in on-call rotations to support critical operations. A Bachelor’s in IS/CS or GED with relevant experience is preferred.