Field IT Specialist — Travel & End-User Support

Martin Brower UK and Ireland; Los Angeles (CA); Vor Ort; USD 91.000 - 114.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

401K Match

PTO

Education Reimbursement

Zusammenfassung

Reyes Coca-Cola Bottling is seeking an IT Support Specialist to serve as the primary technology support resource for multiple RCCB locations, ensuring reliable technology operations and strong end‑user support across sites.

Responsibilities include troubleshooting hardware, software, network, and workplace tech; supporting site projects and deployments; managing asset lifecycles and coordinating with IT teams and vendors; and traveling up to 40%.

Qualifikationen

• Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS platforms.
• Knowledge of networking fundamentals, including LAN/WAN and wireless technologies.

Aufgaben

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support
• Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
• Support site projects, facility upgrades, automation initiatives, and technology deployments
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts
• Ability to travel up to 40% within the assigned territory and participate in an on‑call rotation supporting critical business operations
• Other projects or duties as assigned

Kenntnisse

End-user support

Microsoft 365

Windows/Android/iOS support

Networking fundamentals

Ausbildung

Bachelor's Degree in Information Systems or Computer Science

GED + 3–5+ years experience

Tools

ServiceNow

Jobbeschreibung

Reyes Coca-Cola Bottling is seeking an IT Support Specialist to serve as the primary technology support resource for multiple RCCB locations, ensuring reliable technology operations and strong end‑user support across sites.

Responsibilities include troubleshooting hardware, software, network, and workplace tech; supporting site projects and deployments; managing asset lifecycles and coordinating with IT teams and vendors; and traveling up to 40%.