Field IT Support Specialist (Travel‑Ready)

Reyes Beverage Group; San Leandro (CA); On-site; USD 99,000 - 123,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

PTO

Education Reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking a technology support specialist to serve as the primary resource for assigned RCCB locations, ensuring reliable technology operations and effective end-user support across multiple facilities.

You will troubleshoot hardware, software, networking, and mobile issues, support deployments and upgrades, manage assets and lifecycle activities, and partner with local operations, IT teams, and vendors to drive issue resolution.

Qualifications

• Bachelor's degree in IS/CS or related field with 1–2 years experience, or GED with 3–5+ years.
• Experience supporting end-user devices and business applications across Windows, Android, and iOS.
• Knowledge of LAN/WAN and wireless technologies.

Responsibilities

• Serve as the primary technology support resource for assigned RCCB locations.
• Troubleshoot and resolve hardware, software, network, wireless, and workplace technology issues.
• Support site projects, facility upgrades, automation initiatives, and technology deployments.
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement.
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution.
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts.
• Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations.

Skills

End-user devices

Microsoft 365

Networking basics

Windows/iOS/Android

Education

Bachelor's Degree in Information Systems or Computer Science

GED with 3–5+ years of related experience

Job description

Reyes Coca-Cola Bottling is seeking a technology support specialist to serve as the primary resource for assigned RCCB locations, ensuring reliable technology operations and effective end-user support across multiple facilities.

You will troubleshoot hardware, software, networking, and mobile issues, support deployments and upgrades, manage assets and lifecycle activities, and partner with local operations, IT teams, and vendors to drive issue resolution.