Field IT Support Engineer – Travel Up to 40%

Reyes Coca-Cola Bottling; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

PTO

Education reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking an IT Support professional to serve as the primary technology resource across RCCB locations. The role involves end-user support, hardware/software troubleshooting, and assisting with deployments and asset management.

Travel up to 40% within the territory and participation in an on-call rotation are required to ensure continuous operation of technology across sites.

Qualifications

• Bachelor's degree in information systems, computer science, or related field with 1–2 years of related experience, or a GED with 3–5+ years of specific experience
• Experience supporting end-user devices and business applications across Windows, Android, and iOS
• Knowledge of LAN/WAN and wireless networking fundamentals

Responsibilities

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support
• Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
• Support site projects, facility upgrades, automation initiatives, and technology deployments
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts
• Travel up to 40% within the assigned territory and participate in on-call rotation
• Other projects or duties as assigned

Skills

End-user support

Communication

Problem solving

Education

Bachelor's Degree in Information Systems/CS or related

GED with 3–5+ years of related experience

Bachelor's Degree (preferred)

Tools

Microsoft 365

Windows

Android

iOS

Networking fundamentals

Job description

Reyes Coca-Cola Bottling is seeking an IT Support professional to serve as the primary technology resource across RCCB locations. The role involves end-user support, hardware/software troubleshooting, and assisting with deployments and asset management.

Travel up to 40% within the territory and participation in an on-call rotation are required to ensure continuous operation of technology across sites.