Field IT Engineer: Hardware, Remote & On-Site Support

Tata Consultancy Services; Hammond (IN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

401K Plan

Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services in Hammond, Indiana is seeking an experienced IT Desktop Support/Infrastructure professional to deliver end-user support, manage hardware lifecycle, and assist with small infrastructure projects. The role requires hands-on experience with Windows OS, AD, and asset management, with flexibility for off-hours support.

Salary range advertised is $50,000 to $65,000 per year. The successful candidate will have at least five years of relevant experience, ITIL knowledge, and

Qualifications

• Degree in Computer Science or related field.
• Minimum five years of relevant IT experience.
• Experience in desktop support and asset management.

Responsibilities

• Provide break-fix support for designated equipment in office/plant environment.
• Maintain and repair computer systems, hardware, and peripherals.
• Document and upgrade hardware/software systems as needed.
• Communicate clearly in written and verbal form.
• Handle procurement and asset inventory control.
• Perform remote support for other locations when required.
• Assist with small-scale infrastructure projects locally.

Skills

Good communication

Problem ownership

ITIL concepts

MCSE or MCP preferred

5+ years experience

Education

Bachelor of Computer Science

Tools

Windows OS

Active Directory

Office Suite

Networking basics

Job description

Tata Consultancy Services in Hammond, Indiana is seeking an experienced IT Desktop Support/Infrastructure professional to deliver end-user support, manage hardware lifecycle, and assist with small infrastructure projects. The role requires hands-on experience with Windows OS, AD, and asset management, with flexibility for off-hours support.

Salary range advertised is $50,000 to $65,000 per year. The successful candidate will have at least five years of relevant experience, ITIL knowledge, and