On-Site IT Field Technician - Hardware Support

Gr8ttek, LLC; Indianapolis (IN); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

$40 per call/$5 per call per diem

Dell/Lenovo paid certification training

Job summary

Gr8ttek, LLC is seeking a Field Specialist to join its Infrastructure Delivery team in Indianapolis, Indiana. This role involves providing hardware break-fix services and requires skills in troubleshooting various client products.

Ideal candidates will have technical school certification and 1-2 years of relevant experience. Responsibilities include customer support, completing administrative tasks, and managing equipment. The position offers a base compensation of $40 per call and includes paid certification training.

Qualifications

• 1-2 years of relevant experience is typically required.
• Valid driver's license and reliable transportation are necessary.
• Ability to lift up to 50 lbs of computer equipment.

Responsibilities

• Providing break-fix support for designated equipment.
• Communicating clearly in both written and verbal forms.
• Completing all administrative tasks associated with service calls.

Skills

Customer service skills

Basic and moderately complex troubleshooting

Communication skills

Analytical skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Gr8ttek, LLC is seeking a Field Specialist to join its Infrastructure Delivery team in Indianapolis, Indiana. This role involves providing hardware break-fix services and requires skills in troubleshooting various client products.

Ideal candidates will have technical school certification and 1-2 years of relevant experience. Responsibilities include customer support, completing administrative tasks, and managing equipment. The position offers a base compensation of $40 per call and includes paid certification training.