Field IT Analyst - Regional Travel Tech Support

Reyes Holdings, L.L.C.; San Leandro (CA); On-site; USD 99,000 - 123,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

PTO

Education Reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking an IT Support Specialist to serve as the primary tech resource for multiple RCCB locations in California. You will troubleshoot hardware, software, networking, and workplace technology issues while supporting site projects, upgrades, and deployments.

The role requires 1–2 years of related experience with a Bachelor's in IS/CS or GED with 3–5+ years. Travel up to 40% and an on-call rotation are expected.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, or related discipline with 1–2 years of related experience or High School Diploma/GED with 3–5+ years of specific experience.
• Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS platforms.
• Knowledge of networking fundamentals, including LAN/WAN and wireless technologies.

Responsibilities

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support
• Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
• Support site projects, facility upgrades, automation initiatives, and technology deployments
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts
• Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations
• Other projects or duties as assigned

Skills

End-user support

Microsoft 365

Windows

Android

iOS

Networking fundamentals

Education

Bachelor's Degree in IS/CS

GED + 3–5+ years experience

Tools

MS 365

Job description

Reyes Coca-Cola Bottling is seeking an IT Support Specialist to serve as the primary tech resource for multiple RCCB locations in California. You will troubleshoot hardware, software, networking, and workplace technology issues while supporting site projects, upgrades, and deployments.

The role requires 1–2 years of related experience with a Bachelor's in IS/CS or GED with 3–5+ years. Travel up to 40% and an on-call rotation are expected.