Field Inside Sales Lead - Experiential Marketing

Mosaic North America; Jersey City (NJ); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Flexible hybrid work

Exposure to top brands

Growth opportunities

Creative culture

Job summary

Mosaic Sales Solutions US Operating Co, LLC is seeking a lead for the CORE Inside Sales team in a flexible hybrid role in New Jersey. This position focuses on driving Customer Satisfaction processes, coordinating project work, and acting as the main liaison with the Client team for campaign-based activities.

You will manage schedules, guide Brand Ambassadors, oversee activation logistics, and monitor KPIs related to engagement and educational reach while traveling regularly to activation sites.

Qualifications

• 3–4 years in retail activation with a proven track record.
• Natural leader able to mentor, build a team and communicate well.
• Willingness to travel frequently within the region to support the team.
• Regular access to a vehicle for on-site activations.
• Sales experience is a plus.

Responsibilities

• Act as the primary contact for Brand Ambassadors in your region and lead regular team meetings.
• Oversee day-to-day operations to ensure punctuality and proper activation site setup.
• Build team morale, recognize achievements, and foster professional growth.
• Engage consumers, educate on brand messages, and create memorable experiences.
• Meet with on-site contact to discuss campaign presence and feedback.
• Transport assets to activation sites and assist with setup as needed.
• Resolve logistical challenges and manage last-minute staffing changes.
• Perform administrative tasks such as reviewing weekly schedules and timesheets.
• Track KPIs on engagement and educational reach; report regional performance.
• Gather consumer insights and field photos for senior management.
• Travel extensively to various sites and collaborate with the team.
• Utilize Google Workspace tools to stay organized and communicate clearly.

Skills

Team leadership

Brand activation

Mentoring & coaching

Travel readiness

Customer engagement

Tools

Google Workspace

Job description

Mosaic Sales Solutions US Operating Co, LLC is seeking a lead for the CORE Inside Sales team in a flexible hybrid role in New Jersey. This position focuses on driving Customer Satisfaction processes, coordinating project work, and acting as the main liaison with the Client team for campaign-based activities.

You will manage schedules, guide Brand Ambassadors, oversee activation logistics, and monitor KPIs related to engagement and educational reach while traveling regularly to activation sites.