Inside Sales Team Lead — Experiential Marketing

Acosta, Inc.; Schaumburg (IL); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Flexible, hybrid work environment

Work with top-tier brands

Growth and leadership opportunities

Job summary

Mosaic Sales Solutions US Operating Co, LLC is seeking an Inside Sales Leader to manage the CORE Inside Sales team in the Schaumburg, IL area. You will ensure customer satisfaction processes are followed, collaborate with the Client team on project work, and oversee the Satisfaction call process via CORE CRM or Excel-based tools.

You will attend regular meetings, guide Brand Ambassadors, and coordinate activation campaigns across sites while tracking KPIs and producing regional reports for

Qualifications

• Background in roles like Team Lead, Field Manager, or Event Manager within experiential marketing.
• 3–4 years of experience in retail activation with a proven track record.
• Natural leader capable of mentoring and building a team.
• Willingness to travel within the designated region to support the team.
• Resourceful and able to handle logistical or staffing challenges quickly.
• Genuine enthusiasm for engaging with people and creating positive brand experiences.
• Experience in reporting and analyzing infield metrics.
• Some sales experience required.
• Regular access to a vehicle.

Responsibilities

• Act as the primary contact for Brand Ambassadors in the region and conduct regular meetings.
• Oversee day-to-day operations ensuring punctuality and proper site setups.
• Build team morale and foster professional growth among Brand Ambassadors.
• Lead consumer interactions, delivering educational conversations and brand messages.
• Meet with on-site contacts to discuss campaign presence and feedback.
• Transport assets to activation sites and assist with setup.
• Resolve logistical challenges and manage staffing changes to keep campaigns on track.
• Perform administrative tasks such as reviewing schedules and timesheets.
• Monitor KPIs for consumer engagement and educational reach; report regional performance.

Skills

Team Leadership

Mentoring

Communication

Travel Readiness

Event Management

Job description

Mosaic Sales Solutions US Operating Co, LLC is seeking an Inside Sales Leader to manage the CORE Inside Sales team in the Schaumburg, IL area. You will ensure customer satisfaction processes are followed, collaborate with the Client team on project work, and oversee the Satisfaction call process via CORE CRM or Excel-based tools.

You will attend regular meetings, guide Brand Ambassadors, and coordinate activation campaigns across sites while tracking KPIs and producing regional reports for